Last Updated: 09/03/2025
1. Introduction
Welcome to Momentum (hereinafter: “the website”, “we”, “our”). We are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and protect your personal information in accordance with the Privacy Protection Law, 5741-1981 and its amendments.
2. Data Controller Details
Company Name: Momentum
Address: 10 Yaakov Meir St., Jerusalem, Israel
Phone: +972-2-5385515
Email: [email protected]
Website: https://belgianchocolate.co.il/
3. Types of Information We Collect
3.1 Information You Provide to Us
- Contact Details: Full name, email address, phone number
- Order Details: Full name, email address, phone number, shipping address, credit card details (through SUMIT)
- Correspondence: Content of your inquiries to us
3.2 Information Collected Automatically
- Technical Information: IP address, browser type, operating system
- Usage Information: Pages visited, visit time, browsing patterns
- Cookies: For more details see section 7
4. Purposes of Information Collection and Processing
We collect and process your personal information for the following purposes:
4.1 Primary Purposes
- Order Processing: Processing purchases, payment processing, and shipping arrangements
- Customer Service: Responding to inquiries and handling issues
- Service Improvement: Analysis and improvement of the website and services
4.2 Secondary Purposes (Subject to Your Consent)
- Marketing Updates: Sending information about new products and offers
- Statistical Analysis: Through Google Analytics and Facebook Pixel
4.3 Consequences of Non-Consent
- Non-consent to providing contact details will prevent us from responding to your inquiry
- Non-consent to providing order details will prevent the completion of purchase and shipping
5. Sharing Information with Third Parties
5.1 Legal Sharing Requirements
We will share information in cases required by law or court order.
5.2 Service Providers
We work with the following service providers:
- SUMIT: For credit card payment processing
- Google Analytics: For website traffic analysis
- Meta (Facebook): For marketing and advertising purposes through Facebook Pixel
5.3 Sharing Principles
- All information sharing is done within the framework of legal requirements
- Service providers are committed to maintaining information confidentiality
- We do not sell personal information to third parties for marketing purposes
6. Information Security
We implement advanced security measures to protect your information:
- Data encryption during transmission (SSL)
- Limiting access to information to authorized employees only
- Regular data backup
- Continuous updates of security systems
6.1 Payment Information Security
Credit card details are transferred directly to SUMIT and are not stored in our systems. SUMIT complies with PCI DSS standards for payment data security.
7. Cookies
7.1 Use of Cookies
The website uses cookies to improve browsing experience and for analysis purposes.
7.2 Types of Cookies
- Essential Cookies: Required for website functionality and purchase completion
- Analytics Cookies: Google Analytics (see section 7.3)
- Marketing Cookies: Facebook Pixel through PixelYourSite (see section 7.4)
7.3 Google Analytics
We use Google Analytics to analyze website traffic. Google may also use this data for its own purposes. Additional information is available in Google’s privacy policy.
7.4 Facebook Pixel
We use Facebook Pixel (through the PixelYourSite plugin) for marketing and targeted advertising purposes. Facebook may also use this data for its own purposes. Additional information is available in Meta’s privacy policy.
7.5 Cookie Management
You can block cookies through browser settings, but this may affect website functionality.
8. Your Rights
In accordance with the Privacy Protection Law, you are entitled to:
8.1 Right to Access
- Receive confirmation whether we hold information about you
- Access your personal information
- Receive a copy of the information
8.2 Right to Correction
- Request correction of incorrect or inaccurate information
- Complete missing information
8.3 Additional Rights
- Right to Deletion: In certain cases specified by law
- Right to Restrict Processing: In certain cases
- Right to Withdraw Consent: When processing is based on consent
8.4 Exercising Your Rights
To exercise your rights, contact us using the means detailed in section 2.
9. Information Retention
We retain your personal information:
- For the period required to provide the service and handle inquiries
- For the period required by law (including for tax and regulatory purposes – 7 years)
- For 3 years after the last purchase or last contact with customer service
10. International Data Transfer
When using Google Analytics, Facebook Pixel, or SUMIT services, information may be transferred to other countries. Service providers are committed to maintaining appropriate data protection standards. Additional information about existing protections is available upon request.
11. Policy Changes
We may update this policy from time to time. Material changes will be published on the website with 30 days advance notice.
12. Contact Information
For any questions or requests regarding the privacy policy or your personal information:
Phone: +972-2-5385515
Email: [email protected]
Address: 10 Yaakov Meir St., Jerusalem, Israel
To contact the Privacy Protection Authority:
https://www.gov.il/he/departments/the_privacy_protection_authority
This policy was written in accordance with the Privacy Protection Law, 5741-1981 and its amendments, and is effective from 09/03/2025.